IN GENERAL

Our site www.morgancollection.gr makes every effort to serve our customers as effectively as possible. The e-shop created is addressed to all online users who wish to be immediately informed about the products we offer and the ability to make purchases through our e-shop, on-line, at all times, provided there is stock availability. These terms are fully compliant with applicable European and Hellenic laws and users recognize the right of the company to modify some clauses of these terms in so far as they do not relate to its binding legal obligations and without affecting actual conditions. The user of the site acknowledges that has read these terms, agrees with them and undertakes to comply with them. For us, is our obligation for the customer to always be informed and feel safe. For this reason we inform the customers of our online store about the following issues:

  1. DATA PROTECTION

In order to make any transaction through the online store www.morgancollection.gr, to place orders for our products, you will be required to provide some of your personal details. When you place an order, we will ask for your full name, the address where the products will be shipped, your landline number (or any mobile phone) and your email address. These data are processed by the company in compliance with the application of article 7A par. 1 (b) L. 2472/1997, in order to fulfill the order given by the customer and will in no way be disclosed, made public or sold to third parties, except if the procedure set out in the law on the removal of confidentiality (Law 2225/1994) is initiated or any obligations arising from the national implementation of Directive 24/2006.

  1. SECURITY

At www.morgancollection.gr, in the credit card payment process, you are transferred to the National Bank system for secure online trading. To protect your e-transactions, the e-Commercial service provided is compliant with the security protocols of International Card Organizations (Verified by Visa, MasterCard SecureCode). This encrypts all of its information so that it cannot be read or changed when transmitted over the Internet.

  1. ORDERING PRODUCTS AND CONSUMER’S PROTECTION

Ordering through our e-shop is the conclusion of a distance selling contract regulated by the legal framework of Law 2251/1994, as amended. You can make a valid order through the e-shop, as long as you are legally capable of complying with the articles of the Greek Civil Code (unless you have reached the age of eighteen and you do not qualify for legal assistance in the conclusion of a sales contract). Orders can also be made by representatives of legal entities while the company reserves the right to demand from the supervisor or guardian any orders placed by lawfully not capable individuals.

4.PLACING AN ORDER AT OUR E-SHOP:

www.morgancollection.gr offers you the following alternative payment methods for the convenience and service of all those who wish to purchase from our online store:

  • Cash on delivery (only for customers in Greece), charged 1,5 euro.
  • Credit Card / Debit Card / Prepaid Card
  • Deposit the amount at the compnay’s accounts : Alpha Bank , Eurobank , Pireaus and National Bank of Greece

When the customer chooses to pay via bank deposit and has not made the deposit within 3 business days, the order will be canceled and the consumer will be notified by mail. The prices listed in the relevant directories below each product include VAT (24%), while www.morgancollection.gr reserves the right to adjust prices without having to inform the consumer.

Attention: a) Customers outside the European Union are subject to any financial charges due to exchange rate differences, customs clearance, etc. for which the company is not responsible. b) Customers who choose to pay by bank deposit must make the deposit within three (3) days, otherwise the order will be automatically canceled. c) Customer orders that have a history of orders that they refused to receive and were returned to www.morgancollection.gr with the indication NOT INTERESTED by the courier company, will only be accepted after a bank deposit.

  1. WAY-TIME- DELIVERY CHARGES

Deliveries are made through ACS COURIER within 1-3 business days, except inaccessible areas of mainland and Greek islands where it may take 3-5 business days. Shipping costs EUR 3.50, whilst for purchases over EUR 50 shipping is free. Orders placed Monday through Friday are processed immediately. Orders placed Saturday & Sunday are processed Monday.

When you complete your order, you choose which payment method you prefer:

– Cash on delivery, 1.5 euros

– Credit Card / Debit Card / Prepaid Card

– Deposit to a bank account (any bank charges incurred by the client).

 

  1. CONSUMER’S RIGHTS

Although our product description is detailed and you can form a complete image of the product, as we manage to show the colors as faithful as possible in the images, you may eventually find that this is not what you wanted. In this case MorganCollection.gr enables you to return the product within eight (8) calendar days of receipt and replace it with another product of your choice. If the other product you selected is not available, we will refund the value of the product by depositing it into your bank account or crediting the amount to be used for any new order you wish to make. The new shipment / replacement of the product costs the customer 3,50 euros, regardless of the amount of the order, and is sent only via our partner ACS COURIER. Defective products or error in orders due to fault of the company is an exception. If you wish to cancel part or all of the order after receiving the products you may return the product/s within eight (8) calendar days and we will refund you by depositing the sum into your bank account. In the case of a refund, you will be charged a refund of the product which is € 3.50. The value of the deposit and shipping is not refundable. All returns are made in the original condition of the product, with no damage so that it can be resold. We recognize that you will want to try the products to confirm that they are satisfying. Keeping this in mind, please be careful not to damage the original packaging and not to damage the products by testing them. The product must be returned with the original package (box, tabs, packaging materials, etc.). The customer must immediately check the product received and to report any defects or harm of the package during shipping, on the same day he/she receives it or at the latest the following day. Upon the expiration of this time limit, the Customer accepts the Product and any damage subsequently caused is his/her own responsibility. In the event that the above conditions are not fulfilled, the return is not accepted, the return costs are borne by the customer for the re-dispatch of the products to his/her place, who will be responsible for the loss, destruction or deterioration of the returned products until they receive them. For any product returns you must first inform us by phone at 2316018178 or by email at sales@morgancollection.gr. If you wish to cancel your order during the online ordering process, you can click ‘cancel’ and the ordering process is automatically interrupted. Contact us via sales@morgancollection.gr or phone 2316018178 after completing the online order and before shipping the products and your order will be canceled immediately. It is clarified that our faux bijoux must be carefully uses, meaning they should not come into contact with water, perfumes, sweat, etc. like all jewelery. For hygiene reasons our company does not accept returns on earrings unless they are defective. Offers are only accepted for refunds in the event of a defective product or incorrect shipment from our company. However, changes are not accepted.

  1. LIABILITY DISCLAIM

Www.morgancollection.gr is not responsible for any damage to the user / client (positive or negative), including but not limited to any direct, indirect, incidental or other damages that may arise from any access, use or inability to use the site, delay or inability to provide services or information, from any third party interference with products or services, and / or information made available through it, including any damage caused by any transmission of the virus to the user’s electronic equipment.

8.MISCELLANEOUS

Applicable law – Jurisdiction of the Courts

These terms and conditions of use are governed by Greek laws.

Force majeure

If due to force majeure (eg extreme weather circumstances, strikes, etc.) we cannot deliver the products within the prescribed time, we will notify you by e-mail. Www.morgancollection.gr bears no responsibility whatsoever for any situation beyond its own responsibility and will do everything humanly possible for your best service.

Modification of the terms herein

Www.morgancollection.gr reserves the right to modify or update the trading terms and conditions. The Company undertakes to notify this text of any changes or additions to the terms.